Virtual Assistant Training Abuja Nigeria

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About Course

Click Here to Register for the Virtual Assistant Training in Abuja Nigeria

OVERVIEW – VIRTUAL ASSISTANT TRAINING IN ABUJA NIGERIA

This 10-week course provides comprehensive training on the skills and knowledge required to become a successful virtual tech support assistant. It covers a wide range of topics, from the fundamentals of virtual assistance to advanced troubleshooting techniques. The course is delivered through a combination of lectures, demonstrations, and hands-on exercises.

OBJECTIVES OF THE COURSE

Upon completing this course, participants will be able to:

  • Provide effective and professional tech support services remotely.
  • Troubleshoot common computer hardware and software issues.
  • Utilize cloud-based tools and collaboration platforms for efficient communication and file sharing.
  • Implement remote desktop and screen sharing for remote assistance.
  • Understand network basics and troubleshoot network connectivity problems.
  • Apply cybersecurity best practices to protect client data and systems.
  • Provide excellent customer service and problem-solving to clients.
  • Track time and create professional invoices for their services.

WHO NEEDS THIS COURSE?

This course is ideal for individuals who:

  • Are looking to start a career as a virtual assistant providing general administrative and technical support.
  • Want to enhance their existing administrative and technical skills.
  • Are professionals who need to delegate tasks and manage their workload more efficiently.
  • Are individuals who are interested in learning more about remote work and productivity tools.

DURATION

  • Months: 2
  • Total Classes: 24
  • Total Hours: 48
  • Days: 3 days per week
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What Will You Learn?

  • Throughout this course, you will learn:
  • The role of a virtual assistant and the different types of virtual assistance services.
  • Essential tech support skills, including hardware and software troubleshooting.
  • How to set up a home office and work remotely effectively.
  • Effective communication and collaboration techniques.
  • How to use cloud-based tools and collaboration platforms.
  • Remote desktop and screen sharing techniques.
  • Network basics and troubleshooting.
  • Cybersecurity best practices and data privacy.
  • Excellent customer service and problem-solving skills.
  • Time tracking and invoicing.

Syllabus

Week 1: Introduction to Virtual Assistance and Tech Support Fundamentals

  • Understanding the Role of a Virtual Assistant
    00:00
  • Defining virtual assistance
    00:00
  • Roles and responsibilities of a virtual assistant
    00:00
  • Benefits of virtual assistance
    00:00
  • Basic computer hardware knowledge (CPU, RAM, storage, etc.)
    00:00
  • Operating systems (Windows, macOS)
    00:00
  • Common software applications (Microsoft Office Suite, Google Workspace)
    00:00
  • Troubleshooting techniques (basic problem-solving strategies)
    00:00

Week 2: Remote Work Essentials and Communication Skills

Week 3: Cloud-Based Tools and Collaboration

Week 4: Remote Desktop and Screen Sharing

Week 5: Network Basics and Troubleshooting

Week 6: Cybersecurity and Data Privacy

Week 7: Customer Service and Problem-Solving

Week 8: Billing and Invoicing

Weeks 9 and 10: Project Week

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